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EUC Engineer

Permanent

£35,000

Exeter, Devon

We are currently recruiting for an experienced engineer who has a background in End User Computing and BYOD devices. Looking after a nationwide estate and network of devices, you will be in overall charge for all stages of these device's lifespan from procurement, deployment and future management.

This is an exceptional opportunity for the right candidate to progress their career and skillsets with an exciting and challenging project.

Responsibilities:

  • Assisting the End User Computing Manager in developing and transforming all aspects of the EUC offering; tools, people, process, and information
  • Assisting in designing improved support processes
  • Reviewing new products and tools that can be utilised by the Operations team
  • Undertaking detailed configuration of application and tools
  • Constructing efficient workflows that enable increasing levels of automation and orchestration
  • Assisting in providing effective Management Reporting
  • Provide ongoing maintenance and continual improvement of applications
  • Supporting our IT Development process in the provision of new and improved products and services
  • Contribute to Operations led projects, providing input into service and support needs
  • Assist in the analysis of the support requirements of the business and undertaking evaluations
  • Keeping up to date with changed and advances in the IT industry and systems development arenas

Qualifications:

You will be passionate about technology and delivering customer requirements with excellent communication and problem solving skills and the ability to translate user requirements into deliverable solutions. You will also have/be

  • ITIL v3 training/exposure
  • Experience in automation and orchestration for IT support
  • Background in configuration of workflow processes
  • Educated to degree level in a related field
  • Ability to identify and progress innovative opportunities
  • Able to interact with end users and translate their requirements into technical solutions
  • Team player with flexible and curious approach to resolve problems
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EUC Engineer
Direct link: https://www.southern-lights.co.uk/jobs/euc-engineer
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