IT Support Analyst




IT Support Analyst - Bristol £20-30K

Are you an IT Support Analyst looking for a company offering career progression, variety of work and latest technology?

This service orientated business are looking for a number of new hires as they are bringing their IT support function back in house!

Working in a global 24/7 fast-paced environment you will be the first point of contact to resolve or escalate IT incidents when necessary.

Key Skills

Experience working in an IT Service Desk

ITIL Service Management

Good general technical experience around hardware & applications

Windows, Active Directory, Networks, Servers, Application Support, Databases etc

Experience using call-logging systems

Problem, Incident management

Excellent Communications Skills, Commercial awareness

IT 1st Line Support - IT Support - IT Helpdesk Support - IT Service Desk - IT Desktop Support - IT Analyst - IT Support Engineer - IT Technician - IT 2nd Line Support - ITIL - SLA - OLA - Windows - Active Directory - Networks - Server - Application Support - Service Management

"Southern Lights Ltd act as an employment agency for the purposes of this advert"

For more information on the company and a detailed job specification please apply now.

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