IT Support Analyst - Remote/Bristol - £20-30K + benefits
Well respected professional services company in the heart of Bristol.
Main purpose of the role:
Assist with the support of the businesses technical infrastructure
-Ideally previous experience of working in a IT helpdesk
-Ideally at least 1-3 years technical IT support experience
-Ideally some form of College IT qualification or equivalent
-Ideally experience of working in service-orientated company working towards KPI's and SLA's
-Experience Service Now or other call logging systems.
-Previous telephone support and problem solving.
-Good understanding of document comparison tools, Document management systems
-Logical and objective approach to problem solving
-Flexibility and ability/willingness to shift/on-call
"Southern Lights Ltd act as an employment agency for the purposes of this advert"
For more information on the company and a detailed job specification please apply now.
Southern Lights - decidedly different recruitment - 0117 9733 281