ITIL Service Architect



Birmingham, West Midlands

ITIL Service Architect - Outsourcing - field based - £55-75K + car allowance + bonus + benefits

A managed service technology company require a field based ITIL Service Consultant to help design and implement cost effective, scalable and efficient service solutions for its ever changing customer needs.

Key Skills:

Outsourcing, experience working for managed service providers

Be very customer focussed, this is not an internal service process role

ITIL frameworks % ISO/IEC standards

Understanding Cloud and MS Azure platform features & capabilities (not hands-on)

Service Design, translating customer requirements, SLA's / OLA's

Key Words

ITIL - SLA - OLA - ITIL Service Architect - ITIL Service Manager - ITIL Service Delivery - ITIL Service Delivery Manager - Operations - Relationships - Service Level Agreements - IT Managed Service - Outsourcing Providers - Clients - Service Design - Service Transition - Operational Management - Contracts - 3rd Parties - 3rd Party

"Southern Lights Ltd act as an employment agency for the purposes of this advert"

For more information on the company and a detailed job specification please apply now.

Southern Lights - decidedly different recruitment - 0117 9733 281

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